The map below depicts the most recent cities in the United States where Verizon Wireless users have reported problems and outages. If you are experiencing problems with Verizon Wireless, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Verizon Wireless users affected:
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Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 205 |
| Los Angeles, CA | 156 |
| Washington, D.C., DC | 126 |
| New York City, NY | 118 |
| Brooklyn, NY | 106 |
| Philadelphia, PA | 100 |
| Indianapolis, IN | 97 |
| Atlanta, GA | 88 |
| Dallas, TX | 87 |
| Minneapolis, MN | 81 |
| Phoenix, AZ | 79 |
| Seattle, WA | 61 |
| Charlotte, NC | 59 |
| Pittsburgh, PA | 59 |
| Miami, FL | 51 |
| Kansas City, MO | 48 |
| Omaha, NE | 47 |
| Denver, CO | 47 |
| Houston, TX | 43 |
| St. Louis, MO | 41 |
| Sacramento, CA | 39 |
| Queens, NY | 33 |
| Richmond, VA | 33 |
| San Jose, CA | 32 |
| Las Vegas, NV | 32 |
| Ashburn, VA | 31 |
| Baltimore, MD | 30 |
| Detroit, MI | 29 |
| Milwaukee, WI | 26 |
| Buffalo, NY | 25 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
Jackie (Weatheronthe8s) 🏳️⚧️ (@Weatheronthe8s) reported @rjamc17_ Yeah. I find it strange. I've never heard of USCC and Verizon really working together for LTE roaming, so it is odd. Either way, it's weird it isn't AT&T. It isn't capped though, which is nice. I wonder why Verizon though and not like AT&T. I got AT&T for a short time here.
- Gentry (@GentryGDM) reported
I have zero cell service anywhere I go in Washington DC with a Verizon and an AT&T plan. It continues to blow my mind how low the standard of living is in the north east. **** roads, ugly old buildings, bad service. Get to Texas and Florida friends!
- Neferpitou (@Broitsstyler) reported
@VZWSupport Actually I was wrong ive never seen this before but I just sent a text and it loaded forever and failed to send.
- Melanie Beaven (@MelanieBeaven7) reported
@ChrisYoungMusic @Verizon Damn I wish I could be there to see this . And virtual greet . But because of my past my credit sucks but there is always hope
- Emily Porter, M.D. (@dremilyportermd) reported
Voicemail systems that require you to listen to your message before sending them are just some kind of torture I don’t need in my life right now. Just let me hang up and get on with my weekend already. I never claimed to be James Earl Jones & this isn’t a Verizon commercial.
- Eric Garcia (@EGarcia95) reported
I’m not saying y’all should eat at chick fil a but I am asking if y’all are gonna cancel your contracts w ATT, Verizon, or T Mobile, stop shopping at Amazo and Walmart, stop getting clothes from fast fashion, stop buying Fenty lingerie and other fast fashions?
- peter puma (@peterpuma4) reported
@VerizonSupport fios support is a joke why can you always get somebody on the phone when it’s time to get service but over an hour wait to get support?
- Neferpitou (@Broitsstyler) reported
@VZWSupport Its been on and off for as long as I can remember. It does tend to get better outside. Inside I get 1 bar of LTE and outside I get 2 bars sometimes. Still very slow. Other zip codes near me are the same.
- Brian Fleck (@Bigbriinpgh) reported
@ananavarro @comcast Verizon is just as bad. Time to break them up
- 🖤 (@himynameisdess) reported
If Verizon app don’t get it ******** together
- Ryan Edwards (@revanindoril) reported
@VZWSupport It also tends to be bad around the Hanover Airfield on the hour for several minutes.
- Ryan Edwards (@revanindoril) reported
@VZWSupport It’s been going on for several months. During which I have upgraded to a newer phone, with the same issues and if I drive a few miles in either direction the issue tends to resolve.
- Michael/Emily ⚧️ (@Ressed_hobbyist) reported
@Rhyle_ I mean the fire incident was almost 8 years ago, and Verizon paid for the damage. If that were the only issue we've had I would be much more open to selling Verizon services.
- Mike Bedrosian (@Mikebedrock3) reported
@VZWSupport @Verizon so I have to change my plan to a higher rate to get a discount which is worth less then my current plan....and all you get is sorry for the confusion...great customer service once again. It was easier writing my doctoral thesis then dealing with verizon
- Ryan Edwards (@revanindoril) reported
@VZWSupport It’s been happening to everyone who I know has Verizon in this area. I don’t know if there is damage or if the current equipment can not handle the load, but it’s everyone. At 12-1 there are times when aside from calls I can’t even send messages.
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