From 425 reviews
Harry
The Technician, Kyle, was excellent.
Efficient, knowledgeable, his repair work was impeccable.
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Dawn McCalvin
Excellent work. Good customer service and a fair price. Definitely recommend OBrien for any garage door work. Thank you!!!!!
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Gregg Jerez
We purchased a new door from O'Brien.
They also did the installation! The service was great all around.
Ethan came and took measurements and helped make sure we got everything correct,
Ethan also came and performed the installation and did…
Response from business owner
Hello Gregg! Thank you so much for taking the time to leave such kind words regarding your recent experience with Ethan and our team! We are so happy to have been of service in installing your new garage door yesterday. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you so much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Josemartin Ilao
O'Brien's team did a fantastic job repairing a door of my attached 2 car garage in the Federal Hill area. I called them from a mailer ad. Jerri had Mike out at a day and time that worked for me! I had to replace the 4 door panels. No …
Response from business owner
Hi Jose!! Thank you so very much for taking the time to come and leave all of your very kind words regarding your experience with us!! We are so happy to have been of service in changing out your garage door panels on your attached garage. We thank you again so much for your kind words, and look forward to being of service with any garage door repair or installation needs you may have in the years to come 🙂 We hope that you have a wonderful rest of your week!! Warm Regards, O'Brien Staff.
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Joann Grabusky
Obrien garage doors company was extremely wonderful efficient customer service was great I am very happy with my new garage door i recommended this company highly thank u joann grabusky
Response from business owner
Thank you kindly, Joann! We are so happy to hear your service experience with our team this week was so great. We thank you for your time and business and it was such a pleasure working with you! Warm Regards, O'Brien Staff.
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Michele Bond
I have only good things to say about O’Brien Garage Doors. They responded promptly, diagnosed and fixed the problem and suggested additional measures to ensure our garage doors are water-tight and operate smoothly. Wonderful team, expert, …
Response from business owner
Thank you kindly, Michele! We are more than happy to hear that your service experience with our team was great. It was an absolute pleasure working with you this month. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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M Nolan
Very prompt, curteous service. High quality materials, rapid professional installation, pleasant service men. Keep this up and we're O'Brien Garage Door customers forever!
Response from business owner
Hello Mark! Thank you so very much for taking the time to come leave kind words regarding your service experience with us! It has been such a pleasure working with you over the years and we hope you have a wonderful week! Warm Regards, O'Brien Staff.
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Andrew Illein
Joe did a great job tuning up my garage door. Communication and price were great too.
Response from business owner
Thank you so much, Andrew! We very much appreciate your time and business, and it was such a pleasure performing your garage door tune up for you on Monday. Warm Regards, O’Brien Staff.
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Darcy Turner
Mike from O'Brien garage door is our top pick for garage door repairs or replacement. Always responsive, and reliable and professional service!
Response from business owner
Thank you kindly, Darcy! We are so happy to hear your service experience with Mike was so great. We thank you for your time and business and it has been such a pleasure working with you over the years! Warm Regards, O'Brien Staff.
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Kenneth Lula
Our oversized 10 ft. garage door motor failed. O'Brian came out the same day, ordered the atypical parts and in a few days installed a new motor, chain rail, sensors, button pad and exterior key pad. Excellent, professional service and …
Response from business owner
Hi Kenneth! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with our team. We are so happy to have been of assistance in installing your garage door opener for you on Friday! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
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Randi Trellis
Phenomenal company to do business with! Easy from start to finish. They call on the way, which usually you have to request. Mike was honest and not pushy, whatsoever. Gave me options to get more life out of my garage door opener or replace…
Response from business owner
Hi Randi! Thank you so very much for taking the time to come and leave all of your wonderfully kind words regarding your garage door install experience with us!! We are so happy to hear that your experience with Mike was so great and that you love your new garage door opener!! We thank you for your time and business, and we look forward to working with you with any garage door/opener installation/repair needs you may have in the years to come!! Have a blessed rest of your week! Warm Regards, O'Brien Staff.
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Joel Hassman
We appreciated the timeliness of the appointment, and the technician certainly seemed knowledgeable of the issues. He also spent time educating us on things to maintain the current status of the garage door, which is likely 30 years old now…
Response from business owner
Hi Joel, thank you so very much for taking the time to come and leave such kind words regarding your recent experience with us! We are so happy to have been of service with your garage door repair and that our technician met your needs with any questions you had about how to maintain your system. We absolutely love to be a source of information for our valued customers. We thank you for your time and business, and we will give your feedback to our entire team. We hope to be your company of choice in the years to come with any garage door/opener repair/installation needs you may have! Warm Regards, O'Brien Staff.
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Aneisea Hudgins
O'Brien did a great job with fixing my garage door. Nick, the technician, explained everything that was wrong with my door before he completed any repairs. He arrived on time and returned a couple of days later to fix another issue. Very …
Response from business owner
Thank you kindly, Aneisea! We are more than happy to hear that your service experience with Nick was great. It was an absolute pleasure assisting you with your garage door needs this month. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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John Williams
The two Technicians (CASEY and ETHAN Sr. as well as GLEN) from O'Brien Garage Doors, offered relentless Professional Services and I am most pleased with the work performed. Thanks for the superb service that you offered and the knowledge …
Response from business owner
Hi John! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Casey, Ethan, and Glen. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in installing your new garage door opener for you last week! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
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Ethan Saams
Had my springs replaced casey was AMAZING!
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Will “W” Jack
Professionalism and Efficient!
Response from business owner
Thank you kindly, Will! We are so happy to have been of assistance in performing your garage door tune up for you. We thank you very much for your time and business, and we hope you have a great week! Warm Regards, O'Brien Staff.
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Alex Bennett
Positives: This is the first time I used O'Brien's for service on my garage. First, the communication was lightening fast. If you need something done quickly, this is your company. I filled out a form in the morning online and we had a tech…
Response from business owner
Hi Alex! Thank you very much for taking the time to come and leave so many kind words regarding your recent service with us!! We are so happy to have been of service with your repair and got you all taken care of quickly over email! We thank you for reaching out with your concern as well. We look forward to assisting you with any repair needs you may have in the years to come, and we wish you a wonderful weekend!! Warm Regards, O'Brien Staff.
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JAMES Beehler
The job was excellent. Could not be happier.
Response from business owner
Thank you so much, James! We very much appreciate your time and business, and it was such a pleasure installing your new garage door opener for you this month. Warm Regards, O’Brien Staff.
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Richard Calciano
Nick arrived on time...review my issues with the garage door. Quoted a fair price and completed the project in short period time.
Great job!!!!!!
Thank you
Response from business owner
Thank you kindly, Richard! It was such a pleasure installing your new garage door springs for you and we are so happy to hear that your service experience with Nick was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Basil Tsolakis
Excellent service,competent, very reliable
Response from business owner
Thank you so much, Basil! We very much appreciate your time and business, and it was such a pleasure working with you on Saturday. Warm Regards, O’Brien Staff.
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Thomas fa*gan
Joe was great to talk with and worked fast! Garage Door is much quieter now.
Response from business owner
Thank you kindly, Thomas! It was such a pleasure performing your garage door tune up for you on Friday and we are so happy to hear that your service experience with Joe was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Leslie Harris
The service start to finish was amazing.! Mr Mike was very knowledgeable ,friendly , professional, funny and mainly honest. He didn’t try to over sell explained just what I needed. I didn’t even get a second quote. I really appreciate your …
Response from business owner
Thank you kindly, Leslie! It was such a pleasure installing your new garage door springs for you and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Evelyn Marin
Person came out and did what needed to be done. Excellent service
Response from business owner
Thank you so much, Evelyn! We very much appreciate your time and business, and it was such a pleasure servicing your garage door for you last week. Warm Regards, O’Brien Staff.
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Lijo John
Was a very seamless process from initial estimate to.finished job.
Response from business owner
Hello Lijo! We are so happy to have been of service in installing your new garage door for you last month. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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John Ryan
Excellent – product and service!
Response from business owner
Thank you so much, John! We very much appreciate your time and business, and it was such a pleasure working with you on Thursday. Warm Regards, O’Brien Staff.
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Cynthia Fisher
My husband and I had our garage door key pad replaced by an O’Brien technician. It works perfectly now.
Response from business owner
Thank you kindly, Cynthia! We are so happy to hear your keypad installation on Tuesday was a pleasant service experience. We thank you for your time and business and it was such a pleasure working with you! Warm Regards, O'Brien Staff.
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Lasheba Pinnock
Price was reasonable
service was AWESOME!.....Garage door was up in no time.....thanks to the Technician Kyle....you was awsome! #teamO'Brien
Response from business owner
Thank you kindly, Lasheba! We are so happy to hear your service experience with Kyle on Tuesday was so great. We thank you for your time and business and it was such a pleasure replacing your garage door spring for you! Warm Regards, O'Brien Staff.
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Sandra Jenkins
Easy diagnosis and quick fix. OBrien is the best!
Response from business owner
Thank you so much, Sandra! We very much appreciate your time and business, and it was such a pleasure working with you on Monday. Warm Regards, O’Brien Staff.
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Ronald Davis
Nathan was my Garage Door Specialist.
Professional in all aspects of that word means, attention to detail, willing to go the extra mile for the customer and fast.
Dr. Davis
Response from business owner
Thank you kindly, Ronald! We are more than happy to hear that your service experience with Nathan was great. It was an absolute pleasure working with you on Saturday. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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Bob Lynn
Fixed my door for a reasonable price the day after I called. Thank you
Response from business owner
Thank you so much Bob! We very much appreciate your time and business, and it was such a pleasure performing your garage door tune up for you on Wednesday. Warm Regards, O’Brien Staff.
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Frank Record
Work performed as expected on time with very good service.
Response from business owner
Thank you kindly, Frank! We are so happy to hear your service experience with our team on Wednesday was so great. We thank you for your time and business and it was such a pleasure installing your new garage door opener for you on Wednesday! Warm Regards, O'Brien Staff.
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Margo Woodacre
Quick, honest, and efficient service.
Response from business owner
Thank you kindly, Margo! We are so happy to hear your service experience with our team on Thursday was so great. We thank you for your time and business and it was such a pleasure replacing your garage door springs for you! Warm Regards, O'Brien Staff.
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Fred H
They made a quick announcement to address an issue with the remote for my garage. They arrived timely and took care of it. Techniton was very curtious. I would recommend using O'Brien for any of your garage door needs.
Response from business owner
Thank you kindly, Fred! We are so happy to hear your service experience with our team on Friday was so great. We thank you for your time and business and it was such a pleasure working with you to get your garage door remotes working! Warm Regards, O'Brien Staff.
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J M
I called O'brien garage doors and they came out the very next day, texted me a few minutes before they arrived and showed up on time. My tech came and fixed my door in under 15 minutes, but when he left the door started acting up again. I…
Response from business owner
Hi Jay! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with our team. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you on Wednesday! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
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Donald Bell Hicken
Next day expert service. The repair was completed within an hour with useful recommendations for maintenance and possible replacement. Great company.
Response from business owner
Thank you kindly, Donald! We are more than happy to hear that your service experience with us yesterday was great. It was an absolute pleasure working with you. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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Bill Wnek
They were quick to respond (SAME DAY!!)! Very knowledgeable and friendly. We'll be sticking with O'Brien!
Response from business owner
Thank you kindly, Bill! We are so happy to have been of assistance in replacing your garage door springs for you yesterday. We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Mark Ritter
Door stopped working on Sunday. They showed up Monday morning. Technician was prompt, friendly, and competent. He did a very thorough and fast job.
Response from business owner
Thank you kindly, Mark! We are so happy to hear your service experience with our technician on Monday was so great. We thank you for your time and business and it was such a pleasure replacing your garage door springs for you! Warm Regards, O'Brien Staff.
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Amy Hicks
Very knowledgeable and helpful
Response from business owner
Thank you so much, Amy! We very much appreciate your time and business, and it was such a pleasure installing your garage door opener for you on Saturday. Warm Regards, O’Brien Staff.
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Sherry More
Our garage door was really acting up badly. It became even temperamental, forcing us to do actions like returning inside the house to close it and delaying our departures from home. O’Brian sent to our home one of their best professionals …
Response from business owner
Thank you kindly, Sherry! We are so happy to hear you had such a great experience with our technician last month. It was such a pleasure servicing and getting your garage door working smoothly. We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
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Kate Crumrine
Did a good job. Looks great!
Response from business owner
Thank you so much, Kate! We very much appreciate your time and business, and it was such a pleasure installing your new garage door for you this month. Warm Regards, O’Brien Staff.
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Brian Nicholson
Responded within a couple of hours to free our trapped cars. Left side spring busted. All good now. Fixed fast. Very professional.
Response from business owner
Thank you kindly, Brian! It was such a pleasure installing your new garage door springs for you on Wednesday and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful week! Warm Regards, O'Brien Staff.
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Tom Leonard
O'Brien Garage Doors Recommendation
I wish to share the exceptional customer experience I had when working with the O'Brien Garage Doors team. When I called to schedule an appointment for a "tune-up" of my garage door system, I was …
Response from business owner
Hi Tom! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with our team. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you this month! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
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Paul Brusko
Emergency Service for our garage door on the FRI after Thanksgiving (11/24/23). Added $115 to the total service charge. Tech changed two garage door springs. After Tech departed and on about the 4th open/close cycle of the garage door, …
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leo bagley
The technician arrived on time, examined the door issues and explained the necessary solution. He was response and helpful to my questions.
Response from business owner
Hello Leo! Thank you so very much for taking the time to come leave kind words regarding your recent experience with us. It was such a pleasure working with you on Wednesday! We thank you for your time and business, and look forward to working with you for years to come. Warm Regards, O'Brien Staff.
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Barry Gaines
Have used O’Brien Garage 3 times now. Each call was answered within hours of my request and the service each time was phenomenal! All issues were taken care of during each visit and the service folks were highly personable and professional…
Response from business owner
Thank you kindly, Barry! We are more than happy to hear that your service experience with our team was great. It was an absolute pleasure working with you on Monday and over the years. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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Elder Baldi
Very Professional and Knowledgeable
Response from business owner
Thank you so much, Elder! We very much appreciate your time and business, and it was such a pleasure working with you last week. Warm Regards, O’Brien Staff.
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John Altomari
Quick response to my call for service. Tech was very friendly and courteous and very neat in his work.
Response from business owner
Thank you so much, John! We very much appreciate your time and business, and it was such a pleasure installing your new garage door spring for you on Thursday. Warm Regards, O’Brien Staff.
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Andrew R
Overall, I was very pleased with everything except perhaps the price. That said, I paid for a rapid repair and quality, so that's fine. If I had waited on a cheaper option, there's a chance the door opener would have burned out, costing me …
Response from business owner
Hi Andrew! Thank you so much for taking the time to leave all of your kind words regarding your recent service with us! We are so happy to have been of assistance with your recent garage door repair! We thank you as well for your fair rating given your concern. We take your feedback very seriously and will be reviewing it with our team in our next meeting. We are always aiming to keep our prices as low as possible for our customers! With the drastic increases in prices to operate in the last few years we are working hard to set proper price points that work for our customers and also ensure that we are able to cover the labor/fuel/parts/etc costs in order to remain in business which can be a little tricky. We thank you again very much for your time, your business, and hope to be of service with any garage door or opener needs you may have in the years to come!! Warm Regards, O'Brien Staff.
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William Ballard
Our Technician man was EXTREMELY nice had all the parts to fix our garage door and it was done in a timely manner.
Response from business owner
Thank you kindly, William! We are so happy to hear you had such a great experience with our technician on Friday. It was such a pleasure installing your new garage door springs for you! We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
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Gaffour Kosi
Well focused Person explained everything that needed care and completed the the work methodically.
Smooth operation restored.
Response from business owner
Thank you kindly, Gaffour! We are so happy to hear your service experience with our technician was so great. We thank you for your time and business and it was such a pleasure replacing your garage door springs for you this month! Warm Regards, O'Brien Staff.
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Amy Yang
Technician Mike came out this afternoon and have my garage door fixed. He is very pleasant and he is the best. He even have my garage lights replaced with new bulbs. Thank you, Mike!
Response from business owner
Thank you kindly, Amy! We are so happy to hear you had such a great experience with our technician Mike today. It was such a pleasure servicing and getting your garage door working smoothly. We thank you for your time and business, and we wish you a wonderful rest of your week. Warm Regards, O'Brien Staff.
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Joel V
Done an amazing job!
Response from business owner
Thank you so much, Joel! We very much appreciate your time and business, and it was such a pleasure working with you. Warm Regards, O’Brien Staff.
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Carolyn Cousler
Technician Mike is the best! He has been to our home twice since 2020 for garage repairs. He is very knowledgeable and thorough and educates me on proper maintenance. He works quickly and does a great job. He even offered to change a light …
Response from business owner
Thank you kindly, Carolyn! We are more than happy to hear that your service experience with Mike was great. It was an absolute pleasure replacing your garage door spring for you on Thursday. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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ps hunt
Knowledgeable and professional – gave us a full understanding of our door openers and what to expect in the future since they are aging.
Response from business owner
Thank you kindly, Susan! We are so happy to hear your service experience with us on Friday was so great. We thank you for your time and business and it was such a pleasure working with you! Warm Regards, O'Brien Staff.
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Alonzo Webb
Your Technician was Great, hopefully we will not need your service anytime soon but if so we will certainly call O’Brien
Response from business owner
Thank you so much, Alonzo! We very much appreciate your time and business, and it was such a pleasure working with you on Friday. Warm Regards, O’Brien Staff.
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don allen
The visit was fine, the technician was polite and well informed on all matters, the only issue was that I told the initial person i needed to repair my wooden garage doors, they do not sell or repair wood doors so i was charged $54 for …
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Diana Gantt
I called O'Brien Garage door repair since one of the springs broke on our garage door. They sent a technician out to fix within a day. He replaced the other spring as well since that also showed signs of wear. We were pleased with their …
Response from business owner
Thank you kindly, Diana! We are so happy to hear your service experience with our technician on Tuesday was so great. It was an absolute pleasure replacing your garage door springs for you! We thank you for your time and business and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
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Michael Mignone
Prompt service. Friendly, expert service technician. Excellent work.
Response from business owner
Thank you kindly, Michael! We are more than happy to hear that your service experience with our team was great. It was an absolute pleasure installing your new garage opener for you on Thursday. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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William Foley
The employee who came to fix our garage was timely and courteous and did an excellent job
Response from business owner
Thank you so much, William! We very much appreciate your time and business, and it was such a pleasure assisting you with your garage door needs. Warm Regards, O’Brien Staff.
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gail shapiro
Responded quickly. Diagnosed and fixed the issue.
Response from business owner
Thank you kindly, Gail! We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Joseph McAleer
Technician was very professional. He answered all of my questions and was very courteous.
Response from business owner
Thank you kindly, Joseph! We are so happy to hear your service experience with us on Tuesday was so great. We thank you for your time and business and it was such a pleasure installing your new garage door for you! Warm Regards, O'Brien Staff.
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Mike Wirshup
Had new garage door opener installed. Quality work done. Very professional.
Response from business owner
Thank you kindly, Mike! We are so happy to have been of assistance in installing your new garage door opener for you on Thursday. We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Edward Lingelbach
Great experience with O’Brien Garage Doors in the Baltimore area! The technician Mike was on time and provided excellent customer service. Mike diagnosed and explained the issues with my garage door, and fixed the problem at a very fair …
Response from business owner
Thank you kindly, Edward! We are more than happy to hear that your service experience with Mike was so great. It was an absolute pleasure servicing your garage door for you yesterday! We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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Wanda Bell
The issues with the garage door have been resolved. Thank you Aubrey for notified me to remedy the problem!
Response from business owner
Thank you kindly, Wanda! We are so happy to have been of assistance in resolving your garage door issues. We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Rob King
Great service performed under less-than-ideal circ*mstances! I would recommend my installer, Nick, to anyone who needed this sort of work.
A little pricey, considering how quickly it went?
Many thanks!
Response from business owner
Hello Rob! Thank you so very much for taking the time to leave kind words regarding your recent experience with us. It was such a pleasure working with you! We thank you for your time and business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
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S S-W
Tech listened to our concerns and found the problem quickly. He addressed it satisfactorily- at least for now. This problem has occurred in the past- less than a year ago- so let's hope it is resolved. He was very pleasant and efficient.
Response from business owner
Hello S S-W! Thank you so much for taking the time to leave kind words regarding your recent service experience with us. It was such a pleasure working with you! While we are confident our technician worked out all issues he noted while at your residence, we would be happy to service your garage door for any of its future needs! We thank you for your time and business and look forward to working with you for years to come. Warm Regards, O'Brien Staff.
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Mary Ann White
Very knowledgeable and professional.
Response from business owner
Thank you so much, Mary ann! We very much appreciate your time and business, and it was such a pleasure working with you. Warm Regards, O’Brien Staff.
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dena Stoop
Professional, knowledgeable, and they came on time and got the work done. I have trusted O'Brien for 20 + years and never been disappointed.
Response from business owner
Hello Dena! Thank you so very much for taking the time to come leave kind words regarding your recent service experience with us! We are so happy to have been of assistance in performing your garage door tune up for you. It has been such a pleasure working with you over the years and hope you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Barbara Rand
Was able to arrange appointment quickly. Technician was able to fix problem quickly and was very professional
Would definitely use this company again
Response from business owner
Thank you kindly, Barbara! It was such a pleasure installing your new garage door spring for you last month and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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john mckusker
Replaced broken cables and replaced both tension springs and pulleys. Nice job, timely and no hassles.
Response from business owner
Thank you kindly, John! It was such a pleasure installing your new garage door hardware for you on Thursday and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Brent Dawkins
Everything was great from start to finish. Georgia got me scheduled quickly and easily and Mike the technician got my issue fixed in a timely manner. Everything was great!
Response from business owner
Thank you kindly, Brent! We are more than happy to hear that your service experience with Mike and Georgia was great. It was an absolute pleasure assisting you with your garage door needs on Friday. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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Drew Freas
I have been using O'Brien for 6 or 7 years now. It finally came time to replace my 25-30 year old garage door. Mike was my service technician and is someone I have seen during previous maintenance visits. Mike did an incredible job making …
Response from business owner
Hi Drew! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Mike. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in installing your new garage door for you on Thursday! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
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Jim McCarthy
Called when door hardware broke and door was stuck open with a bent track. Arrived within an hour. Had all the parts on the truck and the repair was completed within an hour of arriving. Great sevice, great repairman. Thank yo!
Response from business owner
Thank you kindly, Jim! We are so happy to hear your service experience with us on Friday was so great. We thank you for your time and business and it was such a pleasure assisting you with your bent garage door track! Warm Regards, O'Brien Staff.
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Pradip Mitra
Job well done
Response from business owner
Thank you so much, Pradip! We very much appreciate your time and business, and it was such a pleasure installing your new garage door for you this month. Warm Regards, O’Brien Staff.
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Sue Palmisano
O'Brien Garage Doors Service is the best!
I recently had the pleasure of having a Service Tech (Mike) from O'Brien Garage Doors Service to repair two of my garage doors. Not only did he (Mike) quickly fix the problem, he also took the …
Response from business owner
Hi Sue! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Mike. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage doors for you today! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
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Eric Smith
Great experience with getting a new garage door opener installed. Technician was very knowledgeable and helpful, in addition to arriving right on time. Thanks!
Response from business owner
Hello Eric! Thank you so very much for taking the time to come leave kind words regarding your recent experience with us. It was such a pleasure working with you on Saturday! We thank you for your time and business, and look forward to working with you for years to come. Warm Regards, O'Brien Staff.
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Sybil Bruncheon
O'Brien was prompt, meticulous, and thorough replacing our entire garage door system. We had issues with the original framing, design, and construction of our garage, and Joe was able to accommodate all the adjustments and variables. He was…
Response from business owner
Hi Sybil! Thank you so much for taking the time to come and leave such kind words regarding your recent service experience with Joe. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
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Timothy Touzinsky
On time, professional, did good work.
Response from business owner
Thank you so much, Timothy! We very much appreciate your time and business, and it was such a pleasure replacing your garage door springs for you last week. Warm Regards, O’Brien Staff.
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Richard Lapat
Done well and quickly
Response from business owner
Thank you so much, Richard! We very much appreciate your time and business, and it was such a pleasure servicing your garage door for you yesterday. Warm Regards, O’Brien Staff.
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Ruth Weisgerber
Workman was knowledgeable, professional and performed job within a reasonable time frame.
Response from business owner
Thank you very kindly, Ruth! It was such a pleasure working with you yesterday and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
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Amelita Enriquez
Glenn is very Professional and knowledgeable.
He was able to answer all my concerns
Response from business owner
Thank you kindly, Amelita! It was such a pleasure installing your new garage door springs for you on Monday and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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Barbara Towery
Nicholas was Technian assigned to my home. Upon arrival he was very personable and a friendly smile.
He noted the issue fixed and done.
Because of this Technian I will be back for future needs.
Thank you, O 'Brien Garage Doors & Nicholas
Response from business owner
Thank you kindly, Barbara! We are so happy to hear you had such a fantastic experience with our technician Nicholas. It was such a pleasure servicing and getting your garage door working smoothly. We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
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Charles Briscoe
On 10/05/2023, O'Brien Garage Doors Repair Specialists provided exceptional customer service. Kyle, the repair technician, worked in a timely and efficient manner in resolving the repair issues needed. I would highly recommend O'Brien for…
Response from business owner
Thank you kindly, Charles! We are more than happy to hear that your service experience with Kyle was so exceptional. It was an absolute pleasure performing your garage door tune-up for you on the 5th. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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Tom Weinschenk
Garage doors were high quality at a fair price comparatively. Installer was personable and did high quality work.
Response from business owner
Thank you so much, Tom! We very much appreciate your time and business, and it was such a pleasure installing your new garage doors for you last week. Warm Regards, O’Brien Staff.
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Noel Reitz
I had work done on three garage doors and everything went well.
The price was fair, and the work was completed in a timely manner.
All 3 doors are working well now. Awesome service!
Response from business owner
Thank you kindly, Noel! It was such a pleasure servicing your three garage doors for you on Saturday and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
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David Gold
My technician Joe was very helpful, efficient and knowledgeable.
Response from business owner
Thank you kindly, David! We are so happy to hear that your service experience with Joe was great. It was such a pleasure replacing your garage door keypad for you on Thursday. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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Linda Weight
Quick response and service, experienced technician. Came back to home within 24 hours for supplemental problem.
Response from business owner
Hello Linda! Thank you so very much for taking the time to leave kind words regarding your recent experience with us. It was such a pleasure working with you! We thank you for your time and business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
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james finney
As I'm sure most of you would agree, customer service is almost a thing of the past. Not at O'Brien! Making an appointment was a breeze & Mike, the specialist who came out, couldn't have been more willing & able to diagnose the problem …
Response from business owner
Thank you kindly, James! We are more than happy to hear that your service experience with Mike was so fantastic. It was an absolute pleasure servicing your garage door for you. We thank you for your time and business, and look forward to continuing to work with you for years to come! Warm Regards, O'Brien Staff.
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Adam Tracy
Great experience with O'Brien Garage Doors. The technician walked me through my options patiently and helped me come to a good decision for our situation. He also noticed the door and hinges needed lubricating so did that while he was …
Response from business owner
Thank you kindly, Adam! We are so happy to hear you had such a great service experience with our technician earlier this month. It was such a pleasure providing regular maintenance care and installing your new garage door springs for you. We thank you for your time and business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
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Delores Mbah
I was happy with the promptness of the appointment and the work of the technician. The prices are high even with the coupon. Next time I will call to get other estimates.
Response from business owner
Thank you kindly, Delores! We are more than happy to hear that your service experience with our technician was great. It was an absolute pleasure installing your new garage door springs for you on Friday. Regarding our pricing structure, it is important to us that we are able to compensate the technician for his drive time, fuel charges, time, labor at the home, as well as parts required. Trained technicians require a certain level of compensation, which is what largely sets our price points and guarantees that we have knowledgeable technicians to come to your home and fix your door properly when you are in a bind. We very much appreciate your time and business, and we hope to work with you in the future! Warm Regards, O'Brien Staff.
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Ellie Abdel-Salam
Prompt, friendly service, reasonable pricing. Mike went above and beyond fixing things that I didn't even know needed fixing! Very knowledgeable and took the time to explain care instructions in order to actually prevent future problems. …
Response from business owner
Thank you kindly, Ellie! We are so happy to hear you had such a great service experience with our technician Mike. It was such a pleasure servicing and getting your garage door working smoothly for you on Thursday. We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
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Phil Peake
Mike was very good ti deal with...he explained the problems and fixed everything and was done in an hour...recommend the company to everyone to try them oit to fix your garage door issues.
Response from business owner
Thank you kindly, Phil! We are more than happy to hear that your service experience with Mike was great. It was an absolute pleasure working with you on Friday. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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mike trelford
O’brien Garage Doors was an excellent choice for our garage door repair needs. The technician, Mike was very professional, and more importantly, extremely knowledgeable. He quickly identified the problem, serviced our garage door opener, …
Response from business owner
Thank you kindly, Mike! We are so happy to hear you had such a great experience with our technician Mike. It was such a pleasure servicing and getting your garage door working smoothly for you this month. We thank you for your time and business, and we wish you a wonderful weekend. Warm Regards, O'Brien Staff.
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Lorraine Gilmore
Nick, our service person was very quick and efficient in identifying the problems with our Keypad and door. He was very professional and knowledgeable, which is much appreciated.
Response from business owner
Thank you kindly, Lorraine! We are so happy to hear you had such a great experience with our technician Nick. It was such a pleasure assisting you with your garage door keypad needs on Monday. We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
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Roslyn Gottlieb
Mike has diagnosed the issue right away and completed the job in a timely manner. He was very informative and easy to deal with. Good job!
Response from business owner
Thank you kindly, Roslyn! We are so happy to hear your service experience with Michael on Friday was so great. We thank you for your time and business and it was such a pleasure working performing your garage door tune up! Warm Regards, O'Brien Staff.
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Joe Medina
Hello,
Waited 6 weeks for the new Insulated Steel GDoor, and Joe did A Great Job at Installing after a few issues, with Frame & Structure, since the OLD Door was installed in 1974. He did a An Excellent job at Tackling the Install and …
Response from business owner
Hello Joe! Thank you so much for taking the time to leave such kind words regarding your recent experience with Joe! We are so happy to have been of service in installing your new garage door for you on Tuesday. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you very much for your time, and your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
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Juliet Narsiah
The agent was very polite and explained the issue to us. We were pleasantly pleased with the service and would recommend O'Brien Garage doors to others.
Response from business owner
Thank you so much, Juliet! We very much appreciate your time and business, and it was such a pleasure working with you on Wednesday. Warm Regards, O’Brien Staff.
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Michael Carroll
Everything was great
Response from business owner
Thank you so much, Michael! We very much appreciate your time and business, and it was such a pleasure servicing your garage door for you on Thursday. Warm Regards, O’Brien Staff.
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Susan Sheehy
Technician was great – quick, informative, helpful, friendly
Response from business owner
Thank you so much, Susan! We very much appreciate your time and business, and it was such a pleasure servicing your garage door for you on Thursday. Warm Regards, O’Brien Staff.
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Patrick Snowden Sr.
Very affordable the tech came and installed the opener very professional was gone in about 1hr 20 min. Thanks for great service will recommend them to anyone.
Response from business owner
Thank you kindly, Patrick! We are so happy to hear your service experience with our team was so great. It was an absolute pleasure installing your new garage door opener for you on Saturday. We thank you for your time and business and it was such a pleasure working with you! Warm Regards, O'Brien Staff.
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