City of Franklin Water - Contact, Pay Bill, Start or Stop Service and more (2024)

The Franklin Municipal Utilities, a public community water system under the City Department of Public Services - Water, provides water for about 13,068 residents living in the area of Franklin, Kentucky. Established in 1820, the Franklin Municipal Utilities System is currently obtaining its supply from a surface water source, Drakes Creek.

City of Franklin Water - Contact, Pay Bill, Start or Stop Service and more (1)

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Franklin Municipal Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2019)

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City of Franklin Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City of Franklin Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

  • Lead Levels in the Water

View full report

Lead Report (2019)

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City of Franklin Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City of Franklin Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

In this report:

  • Lead Levels in the Water

View full report

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
117 West Cedar Street
P.O. Box 2805
Franklin, Kentucky 42134

270-586-4497
jerry.farmer@franklinky.org

Emergency (24 hours - broken water main or pipeline, etc.)
270-586-4497

Already have an account?

If you already have an account, you just need to login to the City of Franklin Water site. City of Franklin Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City of Franklin Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

Starting Your Service

When you move to a new home in Franklin, you'll most likely already have running water, but you'll still need to set up water service with the City of Franklin Water. Luckily, Franklin has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Franklin, you'll need to stop your water service with the City of Franklin Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

Latest Updates

Brio Moderna Water Dispenser By Dave on 6/24/2022 Brio Moderna Water Dispenser is a stainless steel water cooler.
Pohl Schmitt Electric Kettle By Dave on 6/24/2022 Pohl Schmitt Electric Kettle has a capacity of 1.7 liters and it is made of the finest quality borosilicate glass.
Venoly Whistling Tea Kettle By Dave on 6/24/2022 Venoly Whistling Tea Kettle has a capacity of 2.5 liters and it is made of stainless steel.
SUSTEAS Whistling Tea Kettle By Dave on 6/24/2022 SUSTEAS Whistling Tea Kettle is a stainless steel teapot.
R.W.FLAME Water Dispenser By Dave on 6/24/2022 This R.W.FLAME Water Cooler Dispenser has a built-in ice maker.
Secura Milk Frother By Dave on 6/24/2022 Secura Milk Frother is one of the most popular milk frother brands.
Lxuemlu TDS Meter By Dave on 6/24/2022 Lxuemlu TDS Meter is a digital water tester that tests the water purity level in ppm.
Owala FreeSip Water Bottle By Dave on 6/24/2022 Owala FreeSip Clear Water Bottle has a capacity of 25 oz and has a wide-mouth opening.
ICOOKPOT Electric Kettle By Dave on 6/24/2022 ICOOKPOT Electric Kettle has a capacity of 2 liters and is made of borosilicate glass and 304 stainless steel.
Home Labs Water Dispenser By Dave on 6/24/2022 This Home Labs Water Dispenser is a bottom-loading water dispenser that can hold a 5-gallon water bottle.

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City of Franklin Water - Contact, Pay Bill, Start or Stop Service and more (2024)

FAQs

Is Franklin TN water safe to drink? ›

While we respect the choice of consumers to purchase additional water filtration equipment, the citizens of Franklin should know that our local drinking water is treated to a very high level that meets and exceeds state and federal guidelines.

Does Franklin, TN have hard water? ›

In this data the water hardness levels show substantial variations in different cities across Tennessee, USA. Among the cities for which data is reported, the highest water hardness level is recorded in Franklin with a hardness ppm of 135.0 and a hardness gpg of 7.9.

How do I dispute my water bill in San Diego? ›

Please contact Public Utilities' Customer Service at 619-515-3500 or CustomerCare@sandiego.gov for assistance with your water/sewer utilities service, including opening and closing accounts and billing inquiries. Normal office hours are 7:30 a.m. to 5 p.m., Monday through Friday (except holidays).

Why am I not getting a water bill in San Diego? ›

Why haven't I received my water/sewer bill(s)? The City of San Diego's Public Utilities billing system is programmed to hold bills that reflect unusual water usage and/or exceptionally high balances. This is meant to allow our team to look into the matter and ensure that we are providing an accurate bill.

Which water is safe to drink? ›

Purified water is usually tap or groundwater which has been treated to remove harmful substances like bacteria, fungi, and parasites. This means that drinking it is pretty much guaranteed to be safe.

Is it safe to drink TN water? ›

We are proud to report that your drinking water exceeds all federal and state standards and is safe to drink.

Where does water come from in Franklin, TN? ›

Sources Of Drinking Water in Franklin, Tennessee

Franklin's drinking water comes from the Cumberland River, which is treated at both the K.R. Harrington and Omohundro water filtration plants.

How much water is in Tennessee? ›

With more than 50,000 miles of water, find out where you can take a dip or cast a line. More than 50,000 miles of winding, enchanting rivers and streams – along with more than a half-million acres of pristine lakes and eco-diverse marshes – make Tennessee a paradise for those drawn to the wonders of water.

How to check a water bill? ›

Query your bill by dialing *888# and select option 2 – Query Bill.

What happens if I don't pay my water bill California? ›

Failure to comply with the terms of an amortization plan for 60 days or more, or failure to pay current residential service charges for 60 days or more, will result in the issuance of a final disconnection notice.

Can water company shut off water in California? ›

Get Information from Your Water Provider: California law prohibits most water providers from shutting off your water unless your bill is 60 days overdue.

Why am I not receiving water bills? ›

Sometimes water companies find it difficult to find out who is responsible for a bill, and it can be some time before they send out a bill, particularly if you have moved house. Bad debts in the water sector cost everyone money and companies will make every effort to ensure that bills are paid.

How much do Californians pay for water bill? ›

Water bills in California tend to be higher than in many other states. In a report released last year by the State Water Resources Control Board, researchers examined the rates of more than 2,100 California water suppliers and found the average monthly bill for a household using a typical amount of water was $65.85.

Why is water bill so high in California? ›

To cover rising costs, water bills have been rising faster than inflation in many parts of California. Investments to replace aging infrastructure, meet new treatment standards, diversify supplies, and maintain a well-trained workforce will continue to raise costs.

Where does Franklin TN get their water from? ›

Sources Of Drinking Water in Franklin, Tennessee

Franklin's drinking water comes from the Cumberland River, which is treated at both the K.R. Harrington and Omohundro water filtration plants.

Where does Franklin water come from? ›

We're sourced from specially selected springs around Australia. Only those water springs that meet our strict requirements for water quality and environmental sustainability are considered suitable to become a 'Mount Franklin' spring water source.

Is the water quality in Franklin Square? ›

Generally, the water quality of the aquifers in Franklin Square is excellent.

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