CARE & FERA Discounted Rates Programs
Financial Assistance for Families and Individuals
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SCE understands that many customers continue to struggle financially, and that sometimes other expenses must come first. Our California Alternate Rates for Energy (CARE) and Family Electric Rate Assistance (FERA) financial assistance programs help qualifying families of all sizes lower their monthly energy bills when they need it most.
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Qualifying individuals and households of two or more receive up to 30% off their electric bills.
FERA
Qualifying families and households of three or more receive an 18% discount on their electric bills.
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CARE/FERA Enrollment status
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How to Qualify
You may qualify for either CARE or FERA based on the size of your household and the total current income of all persons living in your house, condo, apartment, or mobile home.
Effective June 1, 2024, to May 31, 2025, income limits are as follows:
| Household Size | CARE Income Eligibility Upper Limit ** | FERA Income Eligibility Lower and Upper Income Limits* |
|---|---|---|
| 1-2 | $40,880 | Not eligible |
| 3 | $51,640 | $51,641 - $64,550 |
| 4 | $62,400 | $62,401 - $78,000 |
| 5 | $73,160 | $73,161 - $91,450 |
| 6 | $83,920 | $83,921 - $104,900 |
| 7 | $94,680 | $94,681 - $118,350 |
| 8 | $105,440 | $105,441 - $131,800 |
| Each Additional Person | $10,760 | $10,760 - $13,450 |
| *Lower Limit Calculation = 200% of Federal Poverty Guidelines (CARE) + $1 *200* *Upper Limit Calculation = 200% of Federal Poverty Guidelines ** Upper Limit Calculation = 250% of Federal Poverty Guideline | ||
| 1 to 2 Persons in Household |
| CARE Income Eligibility Upper Limit**: $39,440 |
| FERA Income Eligibility Lower and Upper Limits*: Not Eligible |
| 3 Persons in Household |
| CARE Income Eligibility Upper Limit**: $51,640 |
| FERA Income Eligibility Lower and Upper Limits*: $51,641 - $64,550 |
| 4 Persons in Household |
| CARE Income Eligibility Upper Limit**: $62,400 |
| FERA Income Eligibility Lower and Upper Limits*: $62,401 - $78,000 |
| 5 Persons in Household |
| CARE Income Eligibility Upper Limit**: $73,160 |
| FERA Income Eligibility Lower and Upper Limits*: $73,161 - $91,450 |
| 6 Persons in Household |
| CARE Income Eligibility Upper Limit**: $83,920 |
| FERA Income Eligibility Lower and Upper Limits*: $83,921 - $104,900 |
| 7 Persons in Household |
| CARE Income Eligibility Upper Limit**: $94,680 |
| FERA Income Eligibility Lower and Upper Limits*: $94,681 - $118,350 |
| 8 Persons in Household |
| CARE Income Eligibility Upper Limit**: $105,440 |
| FERA Income Eligibility Lower and Upper Limits*: $105,441 - $131,800 |
| Each Additional Person |
| CARE Income Eligibility Upper Limit**: $10,280 |
| FERA Income Eligibility Lower and Upper Limits*: $10,281 - $12,850 |
| *Lower Limit Calculation = 200% of Federal Poverty Guidelines (CARE) + $1 *200* *Upper Limit Calculation = 200% of Federal Poverty Guidelines ** Upper Limit Calculation = 250% of Federal Poverty Guideline |
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Additionally, you may qualify for CARE if you or someone in your home participates in at least one of the following public assistance programs:
- Bureau of Indian Affairs General Assistance
- CalFresh/SNAP (food stamps)
- CalWorks (TANF)/Tribal TANF
- Head Start Income Eligible (tribal only)
- Low Income Home Energy Assistance Program (LIHEAP)
- Medi-Cal/Medicaid
- Medi-Cal for Families (Healthy Families A&B)
- National School Lunch Program (NSLP)
- Supplemental Security Income (SSI)
- Women, Infants, and Children (WIC)
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How to Apply
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Applying Online – Please Read
Input your name exactly as it appears on your bill, e.g., if the name on the bill is “Doe, John X,” enter the first name as John X, with no period. Enter the last name as Doe.
To track your application, be sure it includes your email address. We will email you to confirm receipt of your application and include a tracking number. If you don’t have an email address, please note the tracking number included in the Thank You notice that immediately follows the successful submission of your application.
Apply Now
Apply Online
Applying is quick and easy. No additional documentation is required.
(Application tips)
Apply Now
By Phone
Call our Automated Telephone System at 1-800-798-5723.
Mail-In Application
Download an application, print, and mail it to us.
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Standard Print Application
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Apply Online
Applying is quick and easy. No additional documentation is required.
(Application tips)
Apply Now
Applying Online – Please Read
Input your name exactly as it appears on your bill, e.g., if the name on the bill is “Doe, John X,” enter the first name as John X, with no period. Enter the last name as Doe.
To track your application, be sure it includes your email address. We will email you to confirm receipt of your application and include a tracking number. If you don’t have an email address, please note the tracking number included in the Thank You notice that immediately follows the successful submission of your application.
Apply Now
By Phone
Automated Telephone System
Call 1-800-798-5723
Mail-In Application
Download an application, print, and mail it to us.
Large Print Application
Standard Print Application
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Already Enrolled?
Recertify
CARE and FERA participants must re-enroll every four years. If you received a recertification notice in the mail, it’s time to re-enroll.
Recertify Now
Post-Enrollment Verification
CARE and FERA program participants may be asked to verify their eligibility. Learn More about Post-Enrollment Verification
Verify Now
De-enroll
If you no longer meet the requirements or decide to terminate your enrollment for any reason, choose "De-enroll Now"
De-enroll Now
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Additional Economic Assistance for
CARE and FERA Customers
Our commitment to meeting your needs continues with additional bill-pay and financial assistance programs.
Arrearage Management Plan (AMP)
Customers enrolled in CARE or FERA with past-due bills at least 90 days old totaling $500 or more, and who has been a customer of SCE for at least six months and made an on-time payment within the last 24 months, maybe forgiven one-twelfth (1/12) of their eligible past-due amounts in exchange for on-time payment of the current monthly bill.
Learn More
Agricultural Employee Housing (AEH) and Migrant Farmworker Housing Centers (MFHC)
Your AEH or MFHC facility(ies) may qualify for an approximate 30% discount off your monthly SCE bill. The facility must meet the criteria outlined in California Public Utilities Code § 739.2 and possess the necessary supporting documentation relevant for participation
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Nonprofit Group Living Facility
The CARE program offers a monthly discount on energy bills for qualifying nonprofit group-living facilities. Learn if your tax-exempt group living facility qualifies.
Apply by Mail
Sub Metered Tenants
Rate discounts are available for qualified tenants billed for energy usage through their landlords in apartment buildings, mobile-home parks, residential RV parks, or marinas
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